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36% Positive

Analyzed from 701 words in the discussion.

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#github#sympathy#https#com#site#microsoft#service#why#need#normal

Discussion (34 Comments)Read Original on HackerNews

kashnoteabout 1 hour ago
I think we need to have a little more sympathy for GitHub. You could justify the jabs when we could all blame any outage on the migration to Azure, but then they shared numbers around the scale they're dealing with now that everyone is constantly building and pushing with AI.

I think it's commendable that they're not limiting access to the site or (intentionally) throttling newcomers. Yes, they need to get this figured out, but a little sympathy goes a long way. I personally wish them the best and hope their on-call people can go back to getting normal amounts of sleep soon.

gogobio38 minutes ago
Sympathy? It's a Microsoft company that is being ran with a consistency of a startup in early seed rounds. Their downtime is abhorrent and unacceptable as far as enterprise goes. Their engineers look like absolute amateurs allowing for such low class work it results in their customers experiencing industry leading downtime.
__MatrixMan__19 minutes ago
Sympathy negated by their 2026 Pwnie award: "Lamest Vendor"

https://this.weekinsecurity.com/microsoft-wins-lamest-vendor...

mronetwo27 minutes ago
We have a business relationship so no we shouldn’t have any sympathy. They sell a service and they’re failing to provide it.
amelius16 minutes ago
Why? If we have sympathy for Apple then we can have sympathy for Microsoft ...
herpdyderpabout 1 hour ago
> I think it's commendable that they're not limiting access to the site or (intentionally) throttling newcomers.

I don't think this is commendable at all. I give GitHub a lot of money and I'm tired of it being wasted with downtime.

jjiceabout 1 hour ago
It's a shame that the GitHub org that we use at my job that we pay a lot of money for gets affected the same way my personal nonsense does.

I don't know the architecture or any of that, but I feel like there could be (and it's not like they would've really known this until the last year or two with the massive spike) separate infrastructure for paid users/orgs vs free the same way they make the distinction with enterprise.

I get the massive load changes that they are under over the last two years, but why does a bunch of vibe coded slop take down the same resources that my company pays for every single month and has for years? I imagine properly splitting that out would be an absolute headache and not worthwhile for them vs stabilizing the rest of the service, but damn it sucks when I get blocked at work because GH is down.

dpz21 minutes ago
Maybe for a free account.

But we pay enterprise license and GitHub is a big dependency in our software flow.

If this continues to be a problem as an enterprise product they need to do something. Otherwise theyre are going to to start losing business

padjo43 minutes ago
I don't typically have sympathy for businesses that fail to deliver a service as advertised.

I can have sympathy for the humans caught in the crossfire but only managing one nine of availability on a commercial service is not acceptable.

JDups26 minutes ago
Constant building with AI is something that they (Microsoft) promote and are heavily invested in.
JeremyHerrman40 minutes ago
> "GitHub has had 1125 incidents since February 2016, implying a monthly incident rate of 24"

1125 incidents / 126 months ≈ 8.9 incidents per month, not 24

still terrible, but why such an obvious error in the first sentence...

nightpool31 minutes ago
Getting rid of Actions and Copilot and other secondary services almost halves Github's incident rate: https://i.imgur.com/XPcMIFr.png

I'm a big fan of Github Actions and I think people are often a little too harsh on it, but it's clear that it's sad that it's come at such a high cost to the platform's stability

bushbabaabout 1 hour ago
could have been a page with a static 'Yes' and a significant portion of time it'd be accurate.
Gander5739about 1 hour ago
Relevant xkcd: https://xkcd.com/2236/
GrumpySciGuy7 minutes ago
Yes, but I did not need to look at the tracker to know that.....
404mmabout 1 hour ago
If backend GitHub services are anything like GHES then I’m surprised it even managed to scale this much.
kevmoabout 1 hour ago
An important thing to consider is how much of their uptime without incidents is not the normal working hours. Their incident-free uptime on 9-5 EST, Mon-Fri, is probably like 60%.
thombles26 minutes ago
As a daily GitHub user in Australia I still haven’t figured out why everyone’s complaining about uptime. :)
CoastalCoder44 minutes ago
> Their incident-free uptime on 9-5 EST, Mon-Fri, is probably like 60%.

And it may be even worse in EDT, which is currently in effect!

perfectstormabout 1 hour ago
what's normal working hours? very US centric comment IMO. Europe, India, China, Latam etc. don't fall into your 9-5 EST normal working hour bucket.
padjo38 minutes ago
A service like GH will still show a daily usage pattern, often with a peak somewhere around 16:00 UTC when most of the US and Europe are at work.
rvz43 minutes ago
They were cooked the moment they got acquired by Microsoft.

This is why I foresaw that centralizing everything to GitHub was just generally a bad idea 6 years ago. [0]

Now that there is no CEO of GitHub, there is no point to GitHub improving.

[0] https://news.ycombinator.com/item?id=22867803

johneaabout 2 hours ago
Oh, I thought it said "Github Outrage Tracker".

I was ready to click...

HPsquaredabout 2 hours ago
That one would be like iscaliforniaonfire.com
arlattimoreabout 1 hour ago
I literally chuckled out loud when I saw the headline :D
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jakub_gabout 2 hours ago
Possibly inspired by:

https://red-squares.cian.lol/

gen220about 1 hour ago
Hey! isgithubcooked.com is my site; I made this site in February '26, I think

The contribution graph as an outage calendar idea is a commonly recurring one :). I definitely saw it somewhere else as a static asset first before I made this site.

ChrisArchitectabout 1 hour ago